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<h2 id="see-also">See also</h2> <ul><li><a href="/facts/Information_technology/glMzunwe">Information technology</a></li> <li><a href="/facts/ITIL/1Rnl4DUl">ITIL</a></li> <li><a href="/facts/Production_environment/gG7DJoE6">Production environment</a></li></ul> <h2 id="external-links">External links</h2> <ul><li><a href="http://users.jyu.fi/~koskinen/smcosts.htm">Software Maintenance Costs</a></li> <li><a href="http://www.sei.cmu.edu/library/assets/sw-maint1.pdf">Applying CMMI to a Production Support</a></li> <li><a href="https://www.scribd.com/doc/49585036/35/Production-Support-process-Production-Support-process">Production Support Process improvements</a></li> <li><a href="/facts/Incident_management_(ITSM)/mfNcEg8o">Applying Incident Management to Production Support</a></li></ul>