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<h2 id="references">References</h2> <ol> <li id="fn:1"><p>Schonberger, Richard J. (2001). Let's Fix It! Free Press. ISBN 0-7432-1551-6 <a href="/wiki/ISBN_(identifier)" target="_blank">/wiki/ISBN_(identifier)</a> <a href="#fnref:1" class="footnote-back-ref">↩</a></p></li> <li id="fn:2"><p>Ruffa, Stephen A.; Michael J. Perozzello (2000). Breaking the Cost Barrier: A Proven Approach to Managing and Implementing Lean Manufacturing. John Wiley & Sons. ISBN 0-471-38136-5. <a href="/wiki/ISBN_(identifier)" target="_blank">/wiki/ISBN_(identifier)</a> <a href="#fnref:2" class="footnote-back-ref">↩</a></p></li> </ol>