On 24 December 1999, the flight took off from Kathmandu en route to Delhi after 16:00 hrs Indian Standard Time. It entered Indian airspace around 16:39 IST, when the passengers and crew were being served refreshments. As chief steward Anil Sharma completed serving the pilots their drinks, a man wearing a mask and brandishing both a revolver and a grenade accosted him and demanded access to the cockpit. At 16:53 IST, the pilot was told that the flight had been hijacked. The Delhi Air Traffic Control was informed of the situation at 16:56 IST.
The hijackers instructed the captain to fly west towards the Pakistani air space. The Crisis Management Group (CMG) of the Indian Government led by Union Secretary Prabhat Kumar was not convened immediately, and information concerning the hijacking was not communicated at that time to the Intelligence Bureau or the Research and Analysis Wing. Then Indian Prime Minister Atal Bihari Vajpayee was traveling during the incident and was briefed regarding the incident only after he landed in Delhi. He called a meeting to discuss the situation. Passengers recounted that the hijackers ordered the crew to take away the food that had been served, separated the men from the women and children, blindfolded them and threatened them with explosives if they did not cooperate.
At 18:04 IST, the Captain radioed the Indian ATC that they had only one hour of fuel left and that the Pakistani ATC had refused permission to land at Lahore. He implored the ATC to reach out to Pakistan, as the hijackers did not want to land in India and had already threatened to execute ten hostages if their demands were not met. At 6:30 pm, the Indian High Commission in Pakistan requested permission for the plane to land there but was denied. At 18:25 IST, the CMG informed the National Security Guard (NSG) to prepare for a possible rescue mission.
When informed of fuel shortage, the hijackers allowed the Captain to land the flight at the Amritsar airport. At 18:44 IST, the flight began its descent towards the airport in Amritsar, following a message from the Captain to the Indian ATC and the CMG was informed of the same. The Indian Home Minister L. K. Advani and Director General of Police for the state of Punjab Sarabjeet Singh both later stated that they came to know of the hijacking from the television news rather than being informed by the CMG. As per guidelines, Singh asked the Inspector General of Police of the area to take charge of the situation. As the officer was on leave, J.P. Birdi, who occupied the position previously, met up with the plane.
At 19:10 IST, the NSG was ready to take off to Amritsar, but had to wait as the Government negotiators did not arrive. On landing at Amritsar, the captain requested immediate refueling for the aircraft. The hijackers had refused to communicate with local police officials while the plane was in Amritsar. Later accounts indicated that the hijackers, who were upset by the delay in refueling, stabbed passengers Satnam Singh and Rupin Katyal with a knife, causing several wounds. The captain made contact with the ATC four times, informing them that the hijackers were armed with Kalashnikov rifles and had begun killing hostages, and requested them to refuel the plane as fast as possible to prevent any additional deaths. Captain Sharan later stated that he had hoped that the ordeal would end with the assistance of Indian government and that the plane would not have to take off again from Amritsar.
Meanwhile, the CMG directed the authorities to ensure that the plane was immobilised at any cost and armed personnel of the Punjab Police were put in position to ensure the same. The aircraft engines were kept running and the plane stayed on the runway. A refueling bowser was finally dispatched but it was initially parked to the side. As the aircraft moved, it was ordered to block the aircraft from taking off and it narrowly missed hitting the plane. Then National Security Advisor Brajesh Mishra later revealed that a Government had asked for a sniper to be hidden in the bowser, who could shoot if required to disable the plane. Later, it was revealed that this approach caused the hijackers to suspect that the refueling process would prevent their departure, and they ordered Captain Sharan to take off immediately, resulting in the plane narrowly avoiding hitting the fuel tanker on the runway.
Eyewitness accounts later revealed that five passengers had been placed in seats towards the front with their hands bound, and the hijackers threatened that more hostages would be executed if the plane did not take off immediately. The Captain later said that he had to make a decision so as to stop them from killing the passengers. Despite receiving no clearance to take-off, the plane left Amritsar at 19:47 IST. Captain Sharan announced the departure to the ATC stating, "We are all dying." The NSG lifted off from Delhi at around 19:55 IST and arrived at the airport at 20:15 IST after the aircraft had departed.
On approaching Lahore, the aircraft again requested permission to land, which was denied by the Pakistani ATC. All the lights and navigational aids at the Lahore Airport were turned off to prevent a forced landing. As the plane had not been refueled in Amritsar, it was running out of fuel and Captain Sharan indicated that he would have to crash-land the aircraft. As he made an approach to land on a highway, the Pakistani ATC turned on the navigational aids and allowed the plane to land at the airport. The plane touched down in Lahore at 20:01 IST. On receiving information that the plane had landed in Lahore, India sought a transport for the Indian High Commissioner G. Parthasarathy to travel from Islamabad to Lahore and requested Pakistani authorities to ensure that the plane did not leave Lahore. The runway lights were again turned off to prevent the aircraft from taking off and Pakistani forces surrounded the plane.
As per Captain Sharan, the hijackers were ready to release some women and children aboard the flight, but were denied permission by Pakistani authorities. Parthasarathy later stated that his repeated requests to stop the plane from taking off were not heeded by Pakistan and that he was delayed due to transport difficulties. By the time he arrived at the airport, the plane had been refueled and was allowed to leave. The plane took off from Lahore at around 22:32 IST. The Indian officials reached out to Pakistan for confirmation of reports that passengers on board had been killed, but received no response from the Pakistani authorities.
While the plane was in Dubai, the Indian authorities wanted to attempt a rescue by Indian forces but the UAE authorities refused permission. The UAE authorities sent catering trucks in a bid to further delay the plane, but the hijackers forced the Captain to take off and the plane narrowly made it off the runway. Captain Sharan later opined that he could have chosen to crash the aircraft to prevent it from taking off, but it presented a fire risk as the plane was full of fuel and he could not have done it without the explicit permission of the authorities. The plane later took off from Dubai at 6:20 IST in the morning.
On December 25 and 26, India internally discussed their approach to negotiations, while passengers were still on board the flight. The plane's engine was running continuously to provide lighting and heating as the temperatures dropped during the night. Passengers later stated that they received irregular meals and had limited access to drinking water and sanitation facilities, and that the hijackers utilised the public announcement system on board the plane to proselytize to the passengers. Home Minister Advani opposed any release of prisoners in exchange for the hostages, as this would affect the public opinion of the government, while External Affairs Minister Jaswant Singh advocated to negotiate with the Taliban. On December 27, the Indian Government sent a team of negotiators headed by Vivek Katju, Joint-Secretary in the Ministry of External Affairs, along with officials Ajit Doval and C.D. Sahay.
The Indian officials found that the Taliban had surrounded the aircraft. Negotiations did not progress, as Taliban officials refused to allow Indian special forces to attempt a covert operation, and declined to allow their own special forces to do so as well. To prevent any military action, Taliban officials later surrounded the aircraft with tanks. Doval later said that the hijackers were getting active support from the ISI in Kandahar and that the ISI had handled the pressure the Indians were trying to put on the hijackers, meaning that their safe exit was guaranteed, and they had no need to negotiate an escape route. He also stated that if the hijackers were not getting active support from the ISI, then India could have resolved the hijacking.
On 27 December, a Taliban official speaking to a local newspaper stated that the hijackers should either leave Afghanistan or put down their weapons. Indian officials interpreted this statement as an understanding that Taliban officials would arrest the hijackers if they surrendered and began to negotiate with them concerning their demands. The hijackers initially demanded the release of Masood Azhar, who was lodged in an Indian prison and stated that they will release ten Indians, five foreigners and other passengers of their choice if the condition is met. India refused the offer and stated that until all the terms are laid down to completely end the hijacking, there would be no negotiations. On the same day, the hijackers made three demands which included the release of 36 prisoners lodged in various Indian jails, the return of the body of HuM founder Sajjad Afghani and US$200 million in cash. Sajjad Afghani had been arrested earlier by the Indian authorities and was killed during a jailbreak in 1999.
On further negotiations, the demand was ultimately reduced to the release of three prisoners - Masood Azhar, Omar Sheikh and Mushtaq Zargar. Azhar was arrested for terrorist activities in Jammu and Kashmir in 1994. Sheikh was arrested in connection with the 1994 kidnappings of foreigners perpetrated by HuA. Zargar, who had at least three dozen murder cases registered against him, had been arrested on 15 May 1992 and imprisoned. On 30 December, RAW chief A. S. Dulat communicated with then Chief Minister of Jammu and Kashmir Farooq Abdullah to release the prisoners who were then lodged in the state prisons. Abdullah was opposed to releasing the prisoners, warning Dulat of the long-term consequences, but eventually agreed to the demands of the Indian Government. The three prisoners were released and flown to Kandahar.
By this time, the hostages had been allowed to de-plane by the hijackers, and the hijackers had also surrendered their weapons to the Taliban. Passenger accounts indicated that the hijackers asked the passengers to show their gratitude to the Afghanistan Government, following which money was collected and handed to one of the passengers, Anuj Sharma, who was instructed to use it to commission a memento of the hijacking for a museum in Kandahar. India explicitly conveyed to the Taliban that it expected the Taliban to arrest and act against the perpetrators. However, instead of arresting the hijackers and the three prisoners who had been handed over to them, the Taliban authorities gave them ten hours to leave the country and drove them to the Afghanistan-Pakistan border.
Indian Airlines suspended all flights to and from Kathmandu after the hijack. The airline resumed its Kathmandu services after five months on 1 June 2000 under the same flight numbers, after Nepal assured India of full security at Kathmandu's airport. Nepal also agreed to the installation of an additional X-ray machine and a final check of passengers by Indian security personnel at the airport. In January 2000, the security of Indian Airports was handed over to the Central Industrial Security Force. The aircraft was returned to Indian Airlines and was finally scrapped in December 2003.
On 29 December, Indian intelligence intercepted a phone call from Pakistan to Abdul Latif in Mumbai. The phone call directed Latif to contact a news agency in London and inform that the hijackers would blow the aircraft if their demands are not met. The case was investigated by the Indian Central Bureau of Investigation (CBI), which charged ten people for the hijacking, out of whom the whereabouts of seven including the five hijackers were unknown. The hijacked aircraft became the main piece of evidence involved in the subsequent criminal investigation and subsequently a model of the plane was created for the case. Along with Latif, Dilip Kumar Bhujel and a Nepalese citizen Yusuf Nepali, who provided support to the hijackers were convicted.
Relatives of the passengers aboard the flight also raised public protests at being denied information about the passengers' health and status, tried to enter the Government briefings and meetings by force to demand information, and held press conferences criticising the Government. A message from the Kandahar ATC was circulated to the public which stated that the plane was being regularly cleaned, and that the passengers were being provided with food, water, and entertainment. This was later contradicted by passenger accounts.
UAE was one of the three countries that recognised the Taliban regime. While UAE cooperated with the Indian authorities and helped with the release of hostages, it could not do much to prevent the plane from taking off. Pakistan did not help in ending the hijack attempt and Indian officials described the involvement of ISI. Pakistan Foreign Minister Abdul Sattar blamed India of staging the hijacking to defame the Government of Pakistan.
Doval, who was part of the negotiating team, described the whole incident as a diplomatic failure due to the Government's inability to force the United States and the UAE to help secure a quick release of the passengers. India had actively opposed the Taliban regime ever since it gained power in Afghanistan in 1996 as they were suspected to be involved in training militants for attacks in Indian Kashmir region. Though Taliban had publicly indicated the displeasure at the hijacking, it did not actively help India and shared some similar interests with the ISI.
While Taliban and India negotiated to end the hijacking, it was considered a set back to India as it was forced to negotiate with the Taliban. It later supported the Northern Alliance and provided logistical support to them in the fight against the Taliban. The leader of the alliance Ahmad Shah Massoud visited India on multiple occasions to discuss strategies to take on the Taliban. During the subsequent US invasion of Afghanistan, the Indian Government provided intelligence on training camps of Islamic militants in Afghanistan.
The three released terrorists and the hijackers have since been implicated in other terrorism related incidents such as the 2001 Indian Parliament attack, 2002 kidnapping and murder of American journalist Daniel Pearl, 2008 Mumbai attacks, 2016 Pathankot attack and the 2019 Pulwama attack. Azhar later founded Jaish-e-Muhammed (JeM) in 2000, which gained notoriety for its alleged role in the various attacks, which led to the death of hundreds of Indian civilians and armed forces personnel. Sheikh went on to join Azhar at JeM in 2000 after the release. He was later arrested in 2002 by Pakistani authorities for the abduction and murder of Daniel Pearl. He also played a significant role in planning the September 2001 attacks in the United States. Since his release, Zargar has played an active role in training Islamic militants in Pakistan administrated Jammu & Kashmir.
Captain Sharan was awarded the 1999 Safe Skies Award for "extraordinary coolness and courage in life-or-death circumstances".
The incident has the subject of several books including various books co-authored by various members of the flight crew.
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Jaish-e-Muhammad was formed as a splinter group of HuM by Masood Azhar in 2000.[8] /wiki/Jaish-e-Muhammad
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