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<h2 id="references">References</h2> <ol> <li id="fn:1"><p>Bodin, Madeline; Dawson, Keith (2002). "VOICE BUS". The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions. CRC Press. p. 217. ISBN 9781578200955. <a href="9781578200955" target="_blank">9781578200955</a> <a href="#fnref:1" class="footnote-back-ref">↩</a></p></li> <li id="fn:2"><p>Perratore, Ed (September 1992). "GammaFax MLCP-4/AEB: High-End Fax, Long-Range Potential". Byte. Vol. 17, no. 9. McGraw-Hill. pp. 82, 84. ISSN 0360-5280. <a href="/wiki/ISSN_(identifier)" target="_blank">/wiki/ISSN_(identifier)</a> <a href="#fnref:2" class="footnote-back-ref">↩</a></p></li> </ol>