Claire finally receives a call from Haley, who has just woken up at the Dunphy household. Haley clarifies that she is neither married nor pregnant, explaining that the suit was for a friend's wedding; she left her phone in Andy's car; her Facebook status was a joke about a "Cronut"; and the pregnancy book was for her boss's fashion line. When Haley questions how Claire accessed her Facebook and tracked her phone, Claire pretends to lose connection and ends the call.
During filming, the actors were supposed to hold the recording devices by themselves. However, to avoid recording the ceiling and other surrounding objects, the camera operators held the devices while the actors positioned their hands beside the camera operators', creating the appearance of a selfie. Claire's computer displays three separate calls occasionally; to give the impression that the characters were all communicating on FaceTime, those scenes were filmed all at once, with up to three sets operating simultaneously. Bowen filmed the episode alone in a curtained-off section of the sound stage against a green screen. As she could not see the other actors, she used monitors and tape to inform her eyeline. An iPhone positioned atop the Mac's camera was used to record shots of Bowen facing the computer. This resulted in a more even eyeline for Bowen as well as clearer footage. Bowen had to be careful when moving her eyes due to her close proximity to the camera. She used an earpiece to hear the other actors.
The post-production process took four months, quadruple its usual length. The team used the applications Media Composer and Adobe After Effects. The footage was uploaded directly into Media Composer. However, when transferred to After Effects, the compression format caused synchronization issues. Thus, the crew used Media Composer to encode the material into the Apple ProRes compression format, which was then imported into After Effects. The standard color grading procedure was eschewed, and only greenscreen shots of Bowen were graded. Initially, Brown combined the footage into a preliminary mock-up of Claire's computer screen, planning to use screen capture software to create the final episode. However, the image would become blurry when zooming in on specific elements. Consequently, Brown had to reproduce and animate the whole Mac interface at a resolution of up to four times the standard one.
To simulate a computer screen with up to nine open windows, editors and motion graphics producers had to combine the footage with visual effects; they also needed to recreate the interface of the operating system OS X Yosemite. Brown and Orcena knew of the visual techniques required from working on Google campaigns, but employing them in a 22-minute television episode could become "very cumbersome and time-consuming", as well as chaotic. Orcena used the Mac Pro to edit, as the bins on his Avid computer were so large that they broke the autosave feature. Each act was designed to appear as a single continuous shot with no visible cuts. The team was required to conceal editing and cuts within a scene. One way they accomplished this was by simulating connection issues, which allowed them to switch between takes. Other methods included moving the camera and morphing from one shot into another. To make sure the episode remained up-to-date, the crew had to keep up with modifications to Yosemite, which Brown said was "frustrating".
"Connection Lost" received positive reviews from television critics, many of whom praised the concept, writing, and humor. The Motion Picture Association described it as "one of the most discussed comedy episodes of 2015". Gwen Ihnat of The A.V. Club called it "one of the most entertaining episodes in recent memory" and gave it a "B" grade. She opined that the episode restored the show's chemistry by featuring the entirety of its main cast. Vulture writer Daniel Kurland described it as "without a doubt the most ambitious and stylistic the series has ever gotten". Vox's Brandon Ambrosino and Quartz's Jason Lynch stated that "Connection Lost" represented the creative risks Modern Family was taking during its sixth season.
Reviewers also remarked that the digital medium complemented the narrative and humor. Writing for Slate, Jay Deshpande commended the use of multitasking as a unique narrative device, while Anick Jesdanun of the Associated Press said that the episode's storytelling benefited from jokes and plot twists with the digital format, setting it apart from Modern Family's typical mockumentary-style humor. The writing received praise as well, with Ambrosino describing the script as "a knockout" and asserting that it sustained action an audience engagement. He and Kurland also praised the attention to character development.
The integration of Apple products in "Connection Lost" drew mixed opinions. While Ihnat criticized the episode as resembling a "giant infomercial", other critics opined that the product placement was well incorporated into the narrative. Lynch described the product integration as "truly organic", saying it contrasted with promotional stunts often seen in television. Kurland commented that the use of technology occasionally felt heavy-handed, such as a scene where Claire nostalgically views baby pictures on iTunes. However, he also argued that the devices served as "astute reflections of the characters", enhancing the authenticity of their interactions. Jesdanun remarked that any initial skepticism about the Apple-centric concept "quickly dissipated" due to the episode's strong execution.
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