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Index of quality engineering articles
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<h2 id="a">A</h2> <ul><li><a href="/facts/American_Customer_Satisfaction_Index/L5walFFS">American Customer Satisfaction Index</a> (ACSI)</li> <li><a href="/facts/Active_listening/Trv2xBYC">active listening</a></li> <li><a href="/facts/Affinity_diagram/xSKPEQ0F">affinity diagram</a></li> <li><a href="/facts/Automotive_Industry_Action_Group/ELn5uDkI">Automotive Industry Action Group</a> (AIAG)</li> <li><a href="/facts/American_Society_for_Quality/u7JCt2wH">American Society for Quality</a> (ASQ)</li> <li><a href="/facts/Audit/u8mr4Xsd">Audit</a></li> <li><a href="/facts/Business_valuation/Fslwea3l">Appraisal</a></li></ul> <h2 id="b">B</h2> <ul><li><a href="/facts/Bar_chart/EHCXtdeV">Bar chart</a></li> <li><a href="/facts/Benchmarking/7HKqj6aL">Benchmarking</a></li></ul> <h2 id="c">C</h2> <ul><li><a href="/facts/Change_management/lqReblGf">change management</a></li> <li><a href="/facts/Code_of_Ethics/RzCldKDL">Code of Ethics</a></li> <li>Continuous quality improvement</li> <li>Cost of Poor Execution (COPE)</li> <li><a href="/facts/Cost_of_quality/WLXXBdLq">Cost of quality</a> (CoQ)</li> <li><a href="/facts/Cost_of_poor_quality/PeV6eUQp">Cost of poor quality</a> (COPQ)</li> <li><a href="/facts/Customer_satisfaction_research/J4AEn1ek">Customer satisfaction research</a></li></ul> <h2 id="d">D</h2> <ul><li>Define, measure, analyze, improve and control (<a href="/facts/DMAIC/uHRFl7tx">DMAIC</a>)</li></ul> <h2 id="e">E</h2> <ul><li><a href="/facts/European_Foundation_for_Quality_Management/KQDv0vuD">European Foundation for Quality Management</a> (EFQM)</li></ul> <h2 id="f">F</h2> <ul><li><a href="/facts/Five_whys/Xm0wINI9">Five whys</a></li></ul> <h2 id="g">G</h2> <ul><li><a href="/facts/Groupthink/RcX5vFCP">Groupthink</a></li> <li><a href="/facts/Gantt_chart/HooQgCvs">Gantt chart</a></li></ul> <h2 id="h">H</h2> <ul><li><a href="/facts/Quality_function_deployment/mTLM0yuj">House of Quality</a></li> <li><a href="/facts/Human_reliability_assessment/MNLEE9sA">Human reliability assessment</a> (HRA)</li></ul> <h2 id="i">I</h2> <ul><li><a href="/facts/Incrementalism/zF6fyLyj">Incrementalism</a></li></ul> <h2 id="j">J</h2> <ul><li><a href="/facts/Joseph_M._Juran/GV4m408P">Joseph M. Juran</a></li></ul> <h2 id="k">K</h2> <ul><li><a href="/facts/Kaizen/xFvBM9kk">Kaizen</a></li></ul> <h2 id="l">L</h2> <ul><li><a href="/facts/Lean_manufacturing/XgQk595B">Lean manufacturing</a></li></ul> <h2 id="m">M</h2> <ul><li><a href="/facts/Malcolm_Baldrige_National_Quality_Award/VGc22eRS">Malcolm Baldrige National Quality Award</a></li> <li><a href="/facts/Monitoring_and_evaluation/ARflJx9b">Monitoring and evaluation</a></li> <li><a href="/facts/Muda_(Japanese_term)/0PTf0BAm">Muda (Japanese term)</a></li></ul> <h2 id="n">N</h2> <ul><li>National Council on Physical Distribution Management (NCPDM)</li> <li>Next operation as customer(NOAC)</li> <li><a href="/facts/Nine_windows/yTw0rtMg">Nine windows</a></li> <li><a href="/facts/Nominal_group_technique/0ynD6P0w">Nominal group technique</a></li></ul> <h2 id="o">O</h2> <ul><li><a href="/facts/Organizational_culture/FdAzHDyV">Organizational culture</a></li> <li><a href="/facts/Overall_equipment_effectiveness/w9JqeBt6">Overall equipment effectiveness</a> (OEE)</li></ul> <h2 id="p">P</h2> <ul><li>Plan, Do, Check, Act (<a href="/facts/PDCA/EQD5d1UD">PDCA</a>)</li> <li><a href="/facts/Poka-yoke/kGc3W5UE">Poka-yoke</a></li> <li><a href="/facts/Process_decision_program_chart/kDVkHyB1">Process decision program chart</a> (PDPC)</li> <li>Process improvement</li></ul> <h2 id="q">Q</h2> <ul><li><a href="/facts/Quality_assurance/BhDeyhel">Quality assurance</a> (QA)</li> <li><a href="/facts/Quality_by_design/8KCAFjs2">Quality by design</a> (QbD)</li> <li><a href="/facts/Quality_function_deployment/mTLM0yuj">Quality function deployment</a> (QFD)</li> <li><a href="/facts/Quality_improvement/9TtKGhEz">Quality improvement</a> (QI)</li> <li><a href="/facts/Quality_management/9TtKGhEz">Quality management</a> (QM)</li> <li><a href="/facts/Quality_storyboard/SglK1nC8">Quality storyboard</a></li></ul> <h2 id="r">R</h2> <ul><li><a href="/facts/Risk_management/xGhxtxdp">Risk management</a></li> <li><a href="/facts/Root_cause_analysis/a3Da5qJI">Root cause analysis</a></li></ul> <h2 id="s">S</h2> <ul><li>Suppliers, inputs, process, outputs and customers (<a href="/facts/SIPOC/BTIr1p1W">SIPOC</a>)</li> <li><a href="/facts/Six_Sigma/ctasMp3w">Six Sigma</a></li></ul> <h2 id="t">T</h2> <ul><li>Tactical planning</li></ul> <h2 id="u">U</h2> <ul><li><a href="/facts/Union_of_Japanese_Scientists_and_Engineers/xhyTh6l4">Union of Japanese Scientists and Engineers</a> (JUSE)</li></ul> <h2 id="v">V</h2> <ul><li><a href="/facts/Voice_of_the_customer/BK4MKgY0">Voice of the customer</a></li></ul> <h2 id="w">W</h2> <ul><li><a href="/facts/Warranty/kr9BLQFf">Warranty</a></li> <li><a href="/facts/Waste/qLmtkUQ4">Waste</a></li></ul> <h2 id="x">X</h2> <h2 id="y">Y</h2> <h2 id="z">Z</h2> <ul><li><a href="/facts/Zero_Defects/KNAeSAT5">Zero Defects</a></li></ul>