Juniper Networks had $3.8 million in annual revenue in 1998. By the following year, its only product, the M40 router, was being used by 50 telecommunications companies. Juniper Networks signed agreements with Alcatel and Ericsson to distribute the M40 internationally. A European headquarters was established in the United Kingdom and an Asia-Pacific headquarters in Hong Kong. A subsidiary was created in Japan and offices were established in Korea in 1999. Juniper Networks's market share for core routers grew from 6% in 1998 to 17.5% one year later, and 20% by April 2000.
Juniper Networks's revenues grew 600% in 2000 to $673 million. That same year, Juniper Networks moved its headquarters from Mountain View to Sunnyvale, California.
By 2001, Juniper controlled one-third of the market for high-end core routers, mostly at the expense of Cisco Systems sales. According to Businessweek, "analysts unanimously agree[d] that Juniper's boxes [were] technically superior to Cisco's because the hardware does most of the data processing. Cisco routers still relied on software, which often results in slower speeds." However, Cisco provided a broader range of services and support and had an entrenched market position. The press often depicted Juniper and Cisco as a "David versus Goliath" story. Cisco had grown through acquisitions to be a large generalist vendor for routing equipment in homes, businesses and for ISPs, whereas Juniper was thought of as the "anti-Cisco" for being a small company with a narrow focus.
Juniper introduced a suite of routers for the network edge that allowed it to compete with Cisco. Juniper's edge routers had a 9% market share two months after release. Both companies made exaggerated marketing claims; Juniper promoted its products as stable enough to make IT staff bored and Cisco announced lab tests from Light Reading proved its products were superior to Juniper, whereas the publication itself reached the opposite conclusion. By 2002, both companies were repeatedly announcing products with faster specifications than the other in what Network World called a "'speeds-and-feeds' public relations contest".
By 2004, Juniper controlled 38% of the core router market. By 2007, it had a 5%, 18% and 30% share of the market for enterprise, edge and core routers respectively. Alcatel-Lucent was unsuccessful in challenging Juniper in the core router market but continued competing with Juniper in edge routers along with Cisco.
Juniper had rebounded by 2004, surpassing $1 billion in revenues for the first time that year and reaching $2 billion in revenue in 2005. Beginning in 2004, with the acquisition of NetScreen, Juniper Networks began developing and marketing products for the enterprise segment. Juniper had a reputation for serving ISPs, not enterprises, which it was trying to change. By 2005, enterprise customers accounted for one-third of the company's revenues, but it had spent $5 billion in acquisitions and R&D for the enterprise market.
In 2006, more than 200 US companies restated their financial results due to a series of investigations into stock backdating practices. Juniper stockholders alleged the company engaged in deceptive backdating practices that benefited its top executives unfairly. In December 2006, Juniper restated its financials, charging $900 million in expenses to correct backdated stock options from 1999 to 2003. This was followed by a $169 million settlement with stockholders in February 2010.
In 2012, Juniper laid off 5% of its staff and four of its high-ranking executives departed. The following year, CEO Kevin Johnson announced he was retiring once a replacement was found. In November 2013, Juniper Networks announced that Shaygan Kheradpir would be appointed as the new CEO. He started the position in January 2014.
By 2001, Juniper had made only a few acquisitions of smaller companies, due to the leadership's preference for organic growth. The pace of acquisition picked up in 2001 and 2002 with the purchases of Pacific Broadband and Unisphere Networks. In 2004 Juniper made a $4 billion acquisition of network security company NetScreen Technologies. Juniper revised NetScreen's channel program that year and used its reseller network to bring other products to market.
Juniper made five acquisitions in 2005, mostly of startups with deal values ranging from $8.7 to $337 million. It acquired application-acceleration vendor Redline Networks, VOIP company Kagoor Networks, as well as wide area network (WAN) company Peribit Networks. Peribit and Redline were incorporated into a new application products group and their technology was integrated into Juniper's infranet framework. Afterwards, Juniper did not make any additional acquisitions until 2010.
From 2010 to September 2011, Juniper made six acquisitions and invested in eight companies. Often Juniper acquired early-stage startups, developing their technology, then selling it to pre-existing Juniper clients. Juniper acquired two digital video companies, Ankeena Networks and Blackwave Inc., as well as wireless LAN software company Trapeze Networks. In 2012, Juniper acquired Mykonos Software, which develops security software intended to deceive hackers already within the network perimeter. and a developer of software-defined network controllers, Contrail Systems. In 2014, Juniper acquired the software-defined networking (SDN) company WANDL.
In April 2016, Juniper closed its acquisition of BTI, a provider of cloud and metro network technology, in an effort to beef up its data center interconnect and metro packet optical transport technology and services. Juniper acquired cloud operations management and optimization startup AppFormix in December 2016. In 2017, Juniper bought Cyphort, a Silicon Valley startup that makes security analytics software. Juniper acquired cloud storage company HTBASE in November 2018. In April 2019, Juniper acquired wireless LAN (WLAN) startup Mist Systems to bolster its software-defined enterprise portfolio and multicloud offerings. In February 2022, it was announced Juniper had acquired WiteSand, a specialist cloud-native zero trust network access control (NAC) solutions company.
Juniper Networks designs and markets IT networking products, such as routers, switches and IT security products. It started out selling core routers for ISPs, and expanded into edge routers, data centers, wireless networking, networking for branch offices and other access and aggregation devices.
Juniper is the third largest market-share holder overall for routers and switches used by ISPs. According to analyst firm Dell'Oro Group, it is the fourth largest for edge routers and second for core routers with 25% of the core market. It is also the second largest market share holder for firewall products with a 24.8% share of the firewall market. In data center security appliances, Juniper is the second-place market-share holder behind Cisco. Juniper provides technical support and services through the J-Care program.
By 2000, Juniper had developed five hardware systems and made seven new releases of its Junos operating system. That April, Juniper released the second generation of the internet processors embedded in its core routers. In April 2002, Juniper released the first of the T-series family (originally known under the code-name Gibson), which could perform four times as many route lookups per second as the M160. The first products of the TX Matrix family, which could be used to combine up to four T-series routers, was released in December 2004.
By 2003, Juniper had diversified into three major router applications: core routers, edge routers and routers for mobile traffic.: 9 Juniper's first major diversification from core routers was when it entered the market for edge routers, by acquiring the e-series product family (originally known as ERX) through the purchase of Unisphere in 2000. By 2002, both Cisco and Juniper had increased their focus on edge routers, because many ISPs had built up abundant bandwidth at the core. Several improvements to Juniper's software and its broadband aggregation features were released in late 2003. At this time, Juniper had the largest market-share (52%) of the broadband aggregation market. In 2003, Juniper entered the market for cable-modem termination systems with the G-series product family after the acquisition of Pacific Broadband. The product family was discontinued later that year.
Juniper's first enterprise switch product was the EX 4200, which was released in 2008. In a comparative technical test, Network World said the EX4200 was the top performer out of network switches they tested in latency and throughput, but its multicast features were "newer and less robust" than other aspects of the product. Juniper Networks announced the T1600 1.6 Terabits per second core router in 2007 and the newer T4000 4 Terabit router in 2010. In 2012, it released the ACX family of universal access routers. In 2013, the company made several new releases in the MX family of edge routers: it introduced a smaller version of its core routers called PTX3000, and several new enterprise routers were released. Seven months later, Juniper acquired WANDL, and its technology was integrated into the NorthStar WAN controller Juniper announced in February 2014.
In February 2011, Juniper introduced QFabric, a proprietary protocol methodology for transferring data over a network using a single network layer. Several individual products for the QFabric methodology were released throughout the year. In October 2013, Juniper introduced another network architecture called MetaFabric and a new set of switches, the QFX5100 family, as one of the foundations of the new architecture.
In February 2014, several software and hardware improvements were introduced for Juniper routers, including a series of software applications ISPs could use to provide internet-based services to consumers. In December 2014, Juniper introduced a network switch, OCX1100, that could run on either the Junos operating system or the Open Compute Project open-source software.
Juniper Networks introduced the JProtect security toolkit in May 2003. It included firewalls, flow monitoring, filtering and Network Address Translation (NAT). Through the 2004 acquisition of NetScreen Technologies, Juniper acquired the Juniper Secure Meeting product line, as well as remote desktop access software. The NetScreen-5GT ADSL security appliance was the first new NetScreen product Juniper introduced after the acquisition and its first wireless product. The first Juniper product intended for small businesses was a remote access appliance that was released in August 2004. An open interface for the development of third-party tools for the appliance was made available that September.
In September 2004, Juniper entered the market for enterprise access routers with three routers that were the first of the J-series product family. It used the channel partners acquired with NetScreen to take the routers to market. Juniper released its first dedicated NAC product in late 2005, which was followed by the acquisition of Funk Software for its NAC capabilities for switches. According to a 2006 review in Network World, Juniper's SSG 520 firewall and routing product was "the first serious threat" to competing products from Cisco. Juniper released the SRX family of gateway products in 2008. The gateways sold well, but customers and resellers reported a wide range of technical issues starting in 2010, which Juniper did not acknowledge until 2012, when it began providing updates to the product software.
In August 2011, Juniper and AT&T announced they would jointly develop the AT&T Mobile Security application based on Juniper's Pulse security software. In May 2012, Juniper released a series of new features for the web security software it acquired from Mykonos Software that February. Mykonos' software is focused on deceiving hackers by presenting fake vulnerabilities and tracking their activity. In January 2014, Juniper announced the Firefly Suite of security and switching products for virtual machines. The following month Juniper Networks released several products for "intrusion deception", which create fake files, store incorrect passwords and change network maps in order to confuse hackers that have already penetrated the network perimeter.
In December 2015, Juniper Systems announced that they had discovered "unauthorized code" in the ScreenOS software that underlies their NetScreen devices, present from 2012 onwards. There were two vulnerabilities: One was a simple root password backdoor, and the other one was changing a point in Dual_EC_DRBG so that the attackers presumably had the key to use the preexisting (intentional or unintentional) kleptographic backdoor in ScreenOS to passively decrypt traffic.
In May 2013, Juniper announced an SDN controller called JunosV Contrail, using technology it acquired through Contrail Systems. A series of SDN products were released in February 2014, such as a network management software product, Junos Fusion, and an SDN controller called NorthStar. Northstar helps find the optimal path for data to travel through a network.
Every year, since 2009, Juniper holds SDN Throwdown competition to encourage students from universities across the world to access NorthStar Controller and build a solution around it to optimize network throughput. In the 2019 competition, team led by Sumit Maheshwari (Rutgers University) took first place. Jialu Sun (Santa Clara University) led his team to a second-place finish.
In March 2015, Juniper announced a series of updates to the PTX family of core routers, the QFX family of switches, as well as updates to its security portfolio. According to a report published by technology consulting firm LexInnova, as of June 2015 Juniper Networks was the third largest recipient of network security-related patents with portfolio of 2,926 security-related patents.
In October 2018, Juniper announced a new offering called EngNet, which is a set of developer tools and information meant to help companies move toward automation, and replace the typical command-line interface.
Juniper Networks has operations in more than 100 countries. Around 50% of its revenue is from the United States, 30% is from EMEA and 20% is from Asia. Juniper sells directly to businesses, as well as through resale and distribution partners, such as Ericsson, IBM, Nokia, IngramMicro and NEC. About 50% of Juniper's revenues are derived from routers, 13% from switches, 12% comes from IT security and 25% from services.
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