An M/D/c queue is a stochastic process whose state space is the set {0,1,2,3,...} where the value corresponds to the number of customers in the system, including any currently in service.
Erlang showed that when ρ = (λ D)/c < 1, the waiting time distribution has distribution F(y) given by4
Crommelin showed that, writing Pn for the stationary probability of a system with n or fewer customers, 5
Kendall, D. G. (1953). "Stochastic Processes Occurring in the Theory of Queues and their Analysis by the Method of the Imbedded Markov Chain". The Annals of Mathematical Statistics. 24 (3): 338–354. doi:10.1214/aoms/1177728975. JSTOR 2236285. /wiki/David_George_Kendall ↩
Kingman, J. F. C. (2009). "The first Erlang century—and the next". Queueing Systems. 63 (1–4): 3–4. doi:10.1007/s11134-009-9147-4. /wiki/John_Kingman ↩
"The theory of probabilities and telephone conversations" (PDF). Nyt Tidsskrift for Matematik B. 20: 33–39. 1909. Archived from the original (PDF) on 2012-02-07. https://web.archive.org/web/20120207184053/http://oldwww.com.dtu.dk/teletraffic/erlangbook/pps131-137.pdf ↩
Franx, G. J. (2001). "A simple solution for the M/D/c waiting time distribution". Operations Research Letters. 29 (5): 221–229. doi:10.1016/S0167-6377(01)00108-0. /wiki/Doi_(identifier) ↩
Crommelin, C.D. (1932). "Delay probability formulas when the holding times are constant". P.O. Electr. Engr. J. 25: 41–50. ↩