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<h2 id="external-links">External links</h2> <ul><li><a href="https://books.google.com/books?id=9JU8pDZhvc0C&pg=PT10">Google Books</a> entry</li></ul> <h2 id="references">References</h2> <ol> <li id="fn:1"><p>Kharif, Olga (22 April 2001). "The Man Who Brought a :-) to Your Screen". BloombergBusiness. Retrieved 1 February 2016. <a href="https://www.bloomberg.com/bw/stories/2001-04-22/the-man-who-brought-a-to-your-screen" target="_blank">https://www.bloomberg.com/bw/stories/2001-04-22/the-man-who-brought-a-to-your-screen</a> <a href="#fnref:1" class="footnote-back-ref">↩</a></p></li> <li id="fn:2"><p>Baron, Naomi (11 April 2011). "Put On a Public Face". The New York Times. Retrieved 1 February 2016. <a href="https://www.nytimes.com/2001/04/11/opinion/put-on-a-public-face.html" target="_blank">https://www.nytimes.com/2001/04/11/opinion/put-on-a-public-face.html</a> <a href="#fnref:2" class="footnote-back-ref">↩</a></p></li> <li id="fn:3"><p>Baron, Naomi (11 April 2011). "Put On a Public Face". The New York Times. Retrieved 1 February 2016. <a href="https://www.nytimes.com/2001/04/11/opinion/put-on-a-public-face.html" target="_blank">https://www.nytimes.com/2001/04/11/opinion/put-on-a-public-face.html</a> <a href="#fnref:3" class="footnote-back-ref">↩</a></p></li> <li id="fn:4"><p>Varchaver, Nicholas (17 February 2003). "The Perils Of E-mail". Fortune Magazine. Retrieved 1 February 2016. <a href="https://money.cnn.com/magazines/fortune/fortune_archive/2003/02/17/337317/index.htm" target="_blank">https://money.cnn.com/magazines/fortune/fortune_archive/2003/02/17/337317/index.htm</a> <a href="#fnref:4" class="footnote-back-ref">↩</a></p></li> <li id="fn:5"><p>Fahmy, Sameh (14 May 2002). "E-mail and the mangling of the English language". USA Today. Retrieved 1 February 2016. <a href="http://usatoday30.usatoday.com/tech/2002/05/15/email-language.htm" target="_blank">http://usatoday30.usatoday.com/tech/2002/05/15/email-language.htm</a> <a href="#fnref:5" class="footnote-back-ref">↩</a></p></li> <li id="fn:6"><p>Varchaver, Nicholas (17 February 2003). "The Perils Of E-mail". Fortune Magazine. Retrieved 1 February 2016. <a href="https://money.cnn.com/magazines/fortune/fortune_archive/2003/02/17/337317/index.htm" target="_blank">https://money.cnn.com/magazines/fortune/fortune_archive/2003/02/17/337317/index.htm</a> <a href="#fnref:6" class="footnote-back-ref">↩</a></p></li> </ol>