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NHS Resolution
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<h2 id="history">History</h2> <p>The NHS Litigation Authority was established in 1995 as a <a href="/facts/NHS_special_health_authority/hQxagRLl">special health authority</a>.<a class="footnote-ref" id="fnref:1" href="#fn:1"><sup>1</sup></a> Its current duties are established under the <a href="/facts/National_Health_Service_Act_2006/WtkWYXAA">National Health Service Act 2006</a>.<a class="footnote-ref" id="fnref:2" href="#fn:2"><sup>2</sup></a> It began using the name NHS Resolution in April 2017, reflecting a change of role to "the early settlement of cases, learning from what goes wrong and the prevention of errors" according to <a href="/facts/Jeremy_Hunt/NcPcKGHS">Jeremy Hunt</a>, <a href="/facts/Secretary_of_State_for_Health_and_Social_Care/lavcArEh">Secretary of State for Health</a>.<a class="footnote-ref" id="fnref:3" href="#fn:3"><sup>3</sup></a> </p> <h2 id="services">Services</h2> <p>NHS Resolution's strategic plan <i>Delivering fair resolution and learning from harm</i>, published in 2017 and updated in 2019, outlined a shift in emphasis away from predominantly claim management to proactive, earlier interventions to support families and staff.<a class="footnote-ref" id="fnref:4" href="#fn:4"><sup>4</sup></a> </p><p>The services provided include: </p> <ul><li>Claims management, for clinical and non-clinical claims</li> <li>A tribunal service for primary care contracting disputes</li> <li>Advice and support regarding concerns about the individual performance of doctors, dentists and pharmacists</li> <li>Support to the NHS to aid understanding of claims risk, to assist patient safety activity.<a class="footnote-ref" id="fnref:5" href="#fn:5"><sup>5</sup></a></li></ul> <h2 id="claims-management">Claims management</h2> <p>In September 2023, NHS Resolution's annual report for 2022/23 stated that payments for clinical negligence in the NHS was £2.7bn of which 64% by value related to obstetric claims.<a class="footnote-ref" id="fnref:6" href="#fn:6"><sup>6</sup></a> </p> <h2 id="list-of-chairs">List of Chairs</h2> <ul><li>Ronald Bradshaw (1995–2007)<a class="footnote-ref" id="fnref:7" href="#fn:7"><sup>7</sup></a></li> <li><a href="/facts/Joan_Higgins/0lzBxcQe">Joan Higgins</a> (2007–2013)<a class="footnote-ref" id="fnref:8" href="#fn:8"><sup>8</sup></a><a class="footnote-ref" id="fnref:9" href="#fn:9"><sup>9</sup></a></li> <li>Ian Dilks (2014–2020)<a class="footnote-ref" id="fnref:10" href="#fn:10"><sup>10</sup></a></li> <li>Martin Thomas (2021–2022)<a class="footnote-ref" id="fnref:11" href="#fn:11"><sup>11</sup></a><a class="footnote-ref" id="fnref:12" href="#fn:12"><sup>12</sup></a></li> <li>Mike Pinkerton (2022) <i>interim</i><a class="footnote-ref" id="fnref:13" href="#fn:13"><sup>13</sup></a></li> <li>Sally Cheshire (2022–)<a class="footnote-ref" id="fnref:14" href="#fn:14"><sup>14</sup></a></li></ul> <p>Helen Vernon has been chief executive since 2014.<a class="footnote-ref" id="fnref:15" href="#fn:15"><sup>15</sup></a> </p> <h2 id="external-links">External links</h2> <ul><li><a href="https://resolution.nhs.uk/">Official website</a> </li></ul> <h2 id="references">References</h2> <ol> <li id="fn:1"><p>"NHS Litigation Authority: Who we are and what we do" (PDF). NHS Litigation Authority. Retrieved 10 August 2014. <a href="http://www.nhsla.com/AboutUs/Documents/NHS%20LA%20Who%20we%20are%20and%20what%20we%20do.pdf" target="_blank">http://www.nhsla.com/AboutUs/Documents/NHS%20LA%20Who%20we%20are%20and%20what%20we%20do.pdf</a> <a href="#fnref:1" class="footnote-back-ref">↩</a></p></li> <li id="fn:2"><p>"NHS Litigation Authority: Report and accounts 2012/13" (PDF). NHS Litigation Authority. 10 July 2013. Retrieved 30 September 2014. <a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/246509/0527.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/246509/0527.pdf</a> <a href="#fnref:2" class="footnote-back-ref">↩</a></p></li> <li id="fn:3"><p>Dugdale, Mark (22 March 2017). "NHS Litigation Authority to be renamed NHS Resolution". Claims Media. Retrieved 25 May 2021. <a href="https://www.claimsmag.co.uk/2017/03/nhs-litigation-authority-change-name-nhs-resolution-order-reflect-radical-change-focus/8445" target="_blank">https://www.claimsmag.co.uk/2017/03/nhs-litigation-authority-change-name-nhs-resolution-order-reflect-radical-change-focus/8445</a> <a href="#fnref:3" class="footnote-back-ref">↩</a></p></li> <li id="fn:4"><p>"Our refreshed 2019 to 2022 strategic plan" (PDF). NHS Resolution. September 2019. Retrieved 25 May 2021. <a href="https://resolution.nhs.uk/wp-content/uploads/2020/02/Our-refreshed-2019-2022-strategic-plan.pdf" target="_blank">https://resolution.nhs.uk/wp-content/uploads/2020/02/Our-refreshed-2019-2022-strategic-plan.pdf</a> <a href="#fnref:4" class="footnote-back-ref">↩</a></p></li> <li id="fn:5"><p>"Our refreshed 2019 to 2022 strategic plan" (PDF). NHS Resolution. September 2019. Retrieved 25 May 2021. <a href="https://resolution.nhs.uk/wp-content/uploads/2020/02/Our-refreshed-2019-2022-strategic-plan.pdf" target="_blank">https://resolution.nhs.uk/wp-content/uploads/2020/02/Our-refreshed-2019-2022-strategic-plan.pdf</a> <a href="#fnref:5" class="footnote-back-ref">↩</a></p></li> <li id="fn:6"><p>Kirby, Jane (5 September 2023). "Payments for clinical negligence in NHS rise to almost £2.7bn". The Independent. Retrieved 30 March 2024. <a href="https://www.independent.co.uk/news/uk/nhs-resolution-mistakes-nhs-england-department-of-health-and-social-care-b2405126.html" target="_blank">https://www.independent.co.uk/news/uk/nhs-resolution-mistakes-nhs-england-department-of-health-and-social-care-b2405126.html</a> <a href="#fnref:6" class="footnote-back-ref">↩</a></p></li> <li id="fn:7"><p>"Ins and outs". The Guardian. 7 February 2007. Retrieved 30 March 2024. <a href="https://www.theguardian.com/society/2007/feb/07/publicsectorcareers.careers" target="_blank">https://www.theguardian.com/society/2007/feb/07/publicsectorcareers.careers</a> <a href="#fnref:7" class="footnote-back-ref">↩</a></p></li> <li id="fn:8"><p>Rozenberg, Joshua (11 October 2007). "Law: Dame Joan opens the secret NHS door". The Telegraph. Retrieved 25 May 2021. <a href="https://www.telegraph.co.uk/news/uknews/1565806/Law-Dame-Joan-opens-the-secret-NHS-door.html" target="_blank">https://www.telegraph.co.uk/news/uknews/1565806/Law-Dame-Joan-opens-the-secret-NHS-door.html</a> <a href="#fnref:8" class="footnote-back-ref">↩</a></p></li> <li id="fn:9"><p>"NHS Litigation Authority: Report and accounts 2013/14" (PDF). NHS Future Focused Finance. p. 9. Retrieved 25 May 2021. <a href="https://www.futurefocusedfinance.nhs.uk/sites/default/files/media-posts/139968_NHS%20LA%20Annual%20Report%20and%20Accounts%202013-14.pdf" target="_blank">https://www.futurefocusedfinance.nhs.uk/sites/default/files/media-posts/139968_NHS%20LA%20Annual%20Report%20and%20Accounts%202013-14.pdf</a> <a href="#fnref:9" class="footnote-back-ref">↩</a></p></li> <li id="fn:10"><p>"Martin Thomas joins NHS Resolution as new Chair". NHS Resolution. 5 January 2021. Retrieved 30 March 2024. <a href="https://resolution.nhs.uk/2021/01/05/martin-thomas-joins-nhs-resolution-as-new-chair/" target="_blank">https://resolution.nhs.uk/2021/01/05/martin-thomas-joins-nhs-resolution-as-new-chair/</a> <a href="#fnref:10" class="footnote-back-ref">↩</a></p></li> <li id="fn:11"><p>"Martin Thomas joins NHS Resolution as new Chair". NHS Resolution. 5 January 2021. Retrieved 30 March 2024. <a href="https://resolution.nhs.uk/2021/01/05/martin-thomas-joins-nhs-resolution-as-new-chair/" target="_blank">https://resolution.nhs.uk/2021/01/05/martin-thomas-joins-nhs-resolution-as-new-chair/</a> <a href="#fnref:11" class="footnote-back-ref">↩</a></p></li> <li id="fn:12"><p>"Chair of NHS Resolution". Cabinet Office. 6 November 2020. Retrieved 25 May 2021. <a href="https://publicappointments.cabinetoffice.gov.uk/appointment/chair-nhs-resolution-vac-1674/" target="_blank">https://publicappointments.cabinetoffice.gov.uk/appointment/chair-nhs-resolution-vac-1674/</a> <a href="#fnref:12" class="footnote-back-ref">↩</a></p></li> <li id="fn:13"><p>"New Chair appointed for NHS Resolution". NHS Resolution. 25 August 2022. Retrieved 30 March 2024. <a href="https://resolution.nhs.uk/2022/08/25/new-chair-appointed-for-nhs-resolution/" target="_blank">https://resolution.nhs.uk/2022/08/25/new-chair-appointed-for-nhs-resolution/</a> <a href="#fnref:13" class="footnote-back-ref">↩</a></p></li> <li id="fn:14"><p>"New Chair appointed for NHS Resolution". NHS Resolution. 25 August 2022. Retrieved 30 March 2024. <a href="https://resolution.nhs.uk/2022/08/25/new-chair-appointed-for-nhs-resolution/" target="_blank">https://resolution.nhs.uk/2022/08/25/new-chair-appointed-for-nhs-resolution/</a> <a href="#fnref:14" class="footnote-back-ref">↩</a></p></li> <li id="fn:15"><p>"Whitehall, Public Sector and Regulatory". Legal Business. 8 April 2016. Retrieved 25 May 2021. <a href="https://www.legalbusiness.co.uk/gcs/gc-powerlist-2016/whitehall-public-sector-and-regulatory/" target="_blank">https://www.legalbusiness.co.uk/gcs/gc-powerlist-2016/whitehall-public-sector-and-regulatory/</a> <a href="#fnref:15" class="footnote-back-ref">↩</a></p></li> </ol>