Its design is similar to the Oculus Quest 1, but replacing the black, cloth-covered exterior with white-colored plastic and a black face
pad. It is lighter than the first-generation Quest, at 503 grams (17.7 ounces) in comparison to 571 grams (20.1 ounces). The strap was changed to one made of fabric, held with adjustable velcro, rather than the elastic strap of the Quest.
An update in February 2021 added support for up to three additional accounts to be logged into a single headset, with the ability for accounts to share purchased software between them. In April 2021, a software update added "Air Link" as an experimental feature, which allows games to be streamed from a PC over Wi-Fi. In July 2021, experimental APIs were added to the Passthrough feature to allow for augmented reality features.
Quest 2 supports all games and software made for the first-generation model, and existing titles can be updated to support higher graphical quality on Quest 2. It also supports Quest Link (USB) and Air Link (Wi-Fi), which allows the headset to be used with Oculus Rift-compatible software on a PC. It is not backwards compatible with Oculus Go apps and games.
In July 2022, citing increased production costs and to "enable us to continue investing in ways that will keep driving this increasingly competitive industry forward for consumers and developers alike", it was announced that the prices of all current Meta Quest 2 SKUs would be increased by US$100 beginning in August 2022. It was concurrently announced that Beat Saber would also be bundled with the headset through the end of the year as a promotional offer. The 256 GB model was later reduced in price to US$429 in March 2023.
Facebook presented an "Elite Strap" accessory, which contains a ring-like pad for the back of the head and a tightness dial, along with a variant with a battery pack built into the strap. Facebook also promoted Logitech headphones "certified" for Quest 2, including the G333 VR—the company's first in-ear headphones—which have shortened cables designed for use with VR headsets.
In addition, Facebook partnered with Logitech to support their K830 keyboard as part of the "Infinite Office" feature, allowing the keyboard to be detected and displayed within a virtual reality environment.
The Elite Strap accessory was met with criticism initially due to issues with the straps breaking randomly. In response, Facebook stated that the issue was a "processing inconsistency" affecting only a few units, and sales of the strap were paused temporarily before going on sale again. Other issues, such as loose screws in the strap were also reported.
In November 2021, Qualcomm stated that at least 10 million Quest 2 headsets had been shipped worldwide. In late-December 2021, the Oculus app (which is required to complete first-time setup) became the most popular app on the iOS App Store and Google Play Store in the United States for the first time—implying that Quest headsets had been heavily purchased as Christmas gifts during the holiday shopping season.
Meta later announced in July 2022 that it would establish a new "Meta account" system (a spiritual successor to Oculus accounts) to link Meta apps and platforms, and that users who transition to Meta account would be allowed to decouple their Facebook logins from its VR platforms. However, Ars Technica noted that the new terms of service and privacy policies associated with the new Meta account system could still allow enforcement of a real name policy, stating that users would be obligated to provide "accurate and up to date information (including registration information), which may include providing personal data", and still allowed for "rampant" use of user data by Meta.
In December 2020, Facebook stated that it was investigating reports of users experiencing rashes and other skin irritation from the Quest 2's foam face pad. In April 2021, Facebook stated that it had identified and reduced the use of "a few trace substances that are normally present in the manufacturing process which could contribute to skin discomfort", but that they "did not find any contamination or unexpected substances in our manufacturing process." On July 27, 2021, Facebook announced that it had issued a recall of the face pads in Canada and the United States, would issue free silicone covers to existing users, and would temporarily suspend global sales of the Quest 2 in order to allow these covers to be included with all future shipments of the headset.
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