911 Tapping Protocol

<h2 id="history">History </h2>
<p>The tapping protocol was introduced in 1996<a class="footnote-ref" id="fnref:3" href="#fn:3"><sup>3</sup></a> in order to meet a federal court's requirement that New York offer a 911 notification alternative that would "provide the hearing-impaired with a means of identifying not only their location, but also the type of emergency being reported."<a class="footnote-ref" id="fnref:4" href="#fn:4"><sup>4</sup></a> Under New York City's <a href="/facts/Enhanced_911/5Uz1sT28">Enhanced 911</a> ("E-911") system, every telephone and emergency call box automatically transmits its location to 911 operators, so that an operator receiving a tapping call will have the caller's location on-screen and will be able to distinguish, by the tapping pattern, which emergency services are being requested.

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<h2 id="see-also">See also</h2>
<ul><li><a href="/facts/Text-to-911/fIubsY1h">Text-to-911</a></li></ul>

<h2 id="external-links">External links</h2>
<ul><li><a href="http://www.nyc.gov/html/mopd/html/home/home.shtml">NYC Mayor's Office for People with Disabilities ("MOPD") website</a></li>
<li><a href="http://www1.nyc.gov/site/mopd/resources/emergency-assistance-from-payphone-emergency-call-boxes.page">Getting Emergency Assistance from Pay Phones / Emergency Call Boxes</a></li>
<li><a href="http://www1.nyc.gov/assets/mopd/downloads/pdf/Tapping-Protocol.pdf">MOPD information sheet on how deaf and hard of hearing persons can access emergency services</a></li></ul>

<h2 id="references">References</h2>

<ol>
<li id="fn:1"><p>Del Signore, John (Jan 15, 2014). "Do YOU Know The "911 Tapping Protocol"?". Gothamist. Archived from the original on 2018-02-25. Retrieved 17 March 2018. <a href="https://web.archive.org/web/20180225073442/http://gothamist.com/2014/01/15/911_tapping_protocol.php" target="_blank">https://web.archive.org/web/20180225073442/http://gothamist.com/2014/01/15/911_tapping_protocol.php</a> <a href="#fnref:1" class="footnote-back-ref">↩</a></p></li>
<li id="fn:2"><p>"How to Call for Help in an Emergency for the Deaf & Hard of Hearing, Tapping protocol (CC)" (video). New York City Fire Department (FDNY). 20 January 2011. Retrieved 17 March 2018. <a href="https://www.youtube.com/watch?v=qQD0uDz5gVM" target="_blank">https://www.youtube.com/watch?v=qQD0uDz5gVM</a> <a href="#fnref:2" class="footnote-back-ref">↩</a></p></li>
<li id="fn:3"><p>Civic Association of the Deaf v. Giuliani, 970 F. Supp. 352, 357 (S.D.N.Y. 1997) <a href="#fnref:3" class="footnote-back-ref">↩</a></p></li>
<li id="fn:4"><p>Civic Association of the Deaf v. Giuliani, 915 F. Supp. 622, 638 (S.D.N.Y. 1996) <a href="#fnref:4" class="footnote-back-ref">↩</a></p></li>
</ol>

911 Tapping Protocol open-in-new

911 Tapping Protocol