CUSS can provide easier and faster passenger passage through the airport, due to less queues. CUSS kiosks can be shared by multiple airlines and are located throughout the airport,3 ranging from car parks to transit areas, thus cutting down airport crowds.4
Economically, CUSS reduces the labour cost of ground staff required by manual check-in. With the introduction of CUSS, the check-in area at the airport can be reduced to enable more retail outlets, or entertainment facilities. Based on IATA studies, a 40% market penetration of self-service check-in will save $US1 billion per year.5 CUSS can be implemented in the cloud, optimising resource usage and support overheads, that eliminates the need for servers, core computing space and costly technical manpower.6
"Common Use Self-Service (CUSS)". International Air Transport Association. Archived from the original on 23 February 2014. Retrieved 21 February 2014. https://web.archive.org/web/20140223113729/http://www.iata.org/whatwedo/stb/cuss/Pages/index.aspx ↩
Ticketing Kiosks. Kiosks Inc; February 2014 [cited 21 February 2014]. http://www.kiosksinc.com/kiosk-solutions/ticketing-kiosk ↩
"IATA annual report 2008" (PDF). International Air Transport Association. June 2008. Retrieved 16 February 2023. https://www.iata.org/contentassets/c81222d96c9a4e0bb4ff6ced0126f0bb/iata-annual-report-2008.pdf ↩
Administrator. "Common Use Check-In | Leading Check In System | ARINC Airports". www.airportknowledge.com. Retrieved 2017-12-22. http://www.airportknowledge.com/airport-solutions/passenger-processing/common-use-check-in ↩