The founding of INFORM was motivated by a shared impression among clergy and academics that groups hostile to cults often aimed to feed rather than alleviate enquirers' fears. During the 1980s, the British Home Office received many complaints related to cults and NRMs from concerned parents, but did not feel that any of the existing counter-cult and anti-cult groups deserved state funding. Answering the need for a body that would disseminate well-researched, impartial, and easily understood information, Eileen Barker, a leading sociologist of religion based at the London School of Economics and Political Science, established INFORM in 1988 with the support of the Home Office, the Archbishop of Canterbury, Cardinal Hume and other mainstream churches. Eileen Barker argued that the media have an interest in attracting and keeping readers, most of whom are likely to be attracted by sensational stories. Suppliers of information may well have an agenda that leads them to adjust their product to meet a perceived demand.
Its founding aim was to provide neutral, objective and up-to-date information on new religious movements (NRMs) to government officials, scholars, the media, and members of the general public, in particular to relatives of people who have joined a new religious movement, as well as religious or spiritual seekers. Founder Eileen Barker retired from directing Inform in 2020 and from its Board of Governors in 2022 (although she is still active as an Observer).
INFORM, based in the Department of Theology and Religious Studies at King's College London, researches and collects information on new religious movements and makes this data available to all interested parties – government officials, researchers and the media as well as relatives of people who have joined a new religious movement. Seeking to dispel the often inaccurate and distorted information disseminated about new religious movements in the media, INFORM aims to provide reliable information, based on in-depth research, about the character, policy and origins of new religious movements, as well as information about what motivates converts, and how movement membership tends to affect members' subsequent lives and careers. INFORM does not itself perform counselling, but refers enquirers to a nationwide network of qualified experts. Where parents have lost all contact with their son or daughter, INFORM may be able to put them in touch with a go-between who has established lines of communication to the movement. In some instances, INFORM has arranged meetings between families and founders or officials of new religious movements.
Since 1988 INFORM has been holding regular seminars about thematic topics and new and minority religions, and recent seminars have been conducted online and recordings are available.
INFORM maintains a database and historical archives which it draws upon to provide information for enquirers and researchers. It has produced summary information about some individual groups and traditions on its website. More recently INFORM staff and affiliates have provided Factsheets for the Religion Media Centre and the Critical Dictionary of Apocalyptic and Millennial Movements (CDAMM). INFORM publishes a book series with Rougledge on Minority Religions and Spiritual Movements which "addresses themes related to new religions, many of which have been the topics of Inform seminars. The series editorial board consists of internationally renowned scholars in the field."
Recently INFORM has been involved in the AHRC-funded Abuse in Religious Contexts and in a Culham St Gabriel's-funded project exploring the teaching of Religion and Worldviews in English schools.
By 2000, Home Office funding was restored, prompting Sackville to warn that INFORM might provide government with bad advice, adding, "I cancelled INFORM's grant and I think it's absurd that it's been brought back." Criticism of INFORM has focused on Barker's reluctance to condemn all new religions as "cults". Barker responded to the criticism by saying, "We are not cult apologists. People make a lot of noise without doing serious research – so much so that they can end up sounding as closed to reason as the cults they're attacking. Besides, I imagine FAIR was disappointed not to get our funding."
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