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Reference.org
Digital empathy
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<p>Digital empathy is the application of the core principles of <a href="/facts/Empathy/Pak5Dvfh">empathy</a> – <a href="/facts/Compassion/ae69R3fb">compassion</a>, <a href="/facts/Cognition/ga0tSBul">cognition</a>, and <a href="/facts/Emotion/kvAr22wa">emotion</a> – into technical designs to enhance user experience. According to Friesem (2016), digital empathy is the cognitive and emotional ability to be reflective and socially responsible while strategically using digital media. </p>