Automation bias

<p>Automation bias is the propensity for humans to favor suggestions from automated <a href="/facts/Decision_support_system/HPeJMlRM">decision-making systems</a> and to ignore contradictory information made without automation, even if it is correct. Automation bias stems from the <a href="/facts/Social_psychology/VfEKM8U0">social psychology</a> literature that found a bias in human-human interaction that showed that people assign more positive evaluations to decisions made by humans than to a neutral object. The same type of positivity bias has been found for human-automation interaction, where the <a href="/facts/Automated_decision/Rcowat6I">automated decisions</a> are rated more positively than neutral. This has become a growing problem for decision making as <a href="/facts/Intensive_care_units/j77VBgtt">intensive care units</a>, <a href="/facts/Nuclear_power_plants/IJj5pJUn">nuclear power plants</a>, and <a href="/facts/Cockpit/Y8wRMIdH">aircraft cockpits</a> have increasingly integrated computerized system monitors and decision aids to mostly factor out possible human error. Errors of automation bias tend to occur when decision-making is dependent on computers or other automated aids and the human is in an observatory role but able to make decisions. Examples of automation bias range from urgent matters like flying a plane on automatic pilot to such mundane matters as the use of <a href="/facts/Spell-checking/Dg3GUjUd">spell-checking</a> programs.
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Automation bias open-in-new

Automation bias