A3 problem solving is a structured problem-solving and continuous-improvement approach, first employed at Toyota and typically used by lean manufacturing practitioners. It provides a simple and strict procedure that guides problem solving by workers. The approach typically uses a single sheet of ISO A3-size paper, which is the source of its name. More contemporary versions include the Systems-oriented A3 (or S-A3)
See also
- Analytical quality control
- Corrective and preventative action (CAPA)
- Eight Disciplines Problem Solving
- First article inspection (FAI)
- Ishikawa diagram
- Plan–do–check–act
- Problem solving § Problem-solving methods
- Root cause analysis
- Quality assurance
- Quality management framework
- Value stream mapping
Notes
- Shook, John (October 2008). Managing to learn: using the A3 management process to solve problems, gain agreement, mentor and lead. Cambridge, MA: Lean Enterprise Institute. ISBN 9781934109205. OCLC 276865965.
- Sobek, Durward K.; Smalley, Art (2008). Understanding A3 thinking: a critical component of Toyota's PDCA management system. A Productivity Press book. Boca Raton, FL: CRC Press/Productivity Press. ISBN 9781563273605. OCLC 183609519.
- Matthews, Daniel D. (2011). The A3 workbook: unlock your problem-solving mind. A Productivity Press book. New York: CRC Press/Productivity Press. ISBN 9781439834893. OCLC 462926456.
References
Shook 2008; Sobek & Smalley 2008; Matthews 2011 - Shook, John (October 2008). Managing to learn: using the A3 management process to solve problems, gain agreement, mentor and lead. Cambridge, MA: Lean Enterprise Institute. ISBN 9781934109205. OCLC 276865965. https://search.worldcat.org/oclc/276865965 ↩
Shook 2008; Sobek & Smalley 2008; Matthews 2011 - Shook, John (October 2008). Managing to learn: using the A3 management process to solve problems, gain agreement, mentor and lead. Cambridge, MA: Lean Enterprise Institute. ISBN 9781934109205. OCLC 276865965. https://search.worldcat.org/oclc/276865965 ↩